Shipping FAQ

There are 3 delivery options available within Malaysia.

i) Standard shipping via DHL eCommerce: Free delivery

ii) Same-day collection in Pavilion KL: Free service.

Please note: Same-day collection in Pavilion KL - if you complete the order purchase before 4:00 pm then it will be processed for same-day collection. However, if you complete the order purchase after 4:00 pm, then it will be processed on the following business day. Please reach out to customer support for this service.

iii) Same-day delivery within Klang Valley: Payable by customer

Same-day delivery can be arranged for addresses within Klang Valley, using Lalamove. The delivery fee would be payable by the customer. Please reach out to customer support for this service.
Please note: Same-day delivery within Klang Valley - if you complete the order purchase before 4:00 pm then it will be processed for same-day delivery. However, if you complete the order purchase after 4:00 pm, then it will be processed on the following business day.

Customer Support

Whatsapp: +60-12 662 9522

Email: cs.my@my.club21global.com

Delivery Period

Using standard shipping, your order will be delivered within

3 - 7 business days: to West Malaysia.

5 - 14 business days: to East Malaysia.

Additional Notes

Returns & Exchanges