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PAYMENT METHODS & SECURITY
Payment can be made by Visa and MasterCard.
Once your order ships, your credit card will be charged.
Please note that for your security, we do not retain your credit card information on our website. You will be provided the opportunity to enter credit card information with each purchase.
To provide a shopping experience that is secure, this web site uses Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security for information that is transmitted over the Internet. When SSL is enabled, you will see a padlock icon at the top of your browser in which you may click on this to learn more about the SSL digital certificate. You will also see the url beginning with ‘https’ instead of the standard ‘http’ when in the secure mode. Transactions on this website are processed through secure online payment gateway that encrypts your card details in a secure environment.
To provide additional security measures, we utilise Verified by VISA and Mastercard Securecode. If you are paying with a card that is enrolled with one of these programmes, your issuing bank will require you to confirm your details after submitting your order. You will be prompted at this time to enter your password for authorisation. This will be handled electronically through your bank.
Should you encounter any technical difficulties, please contact our local Customer Service Team or your issuing bank, which will assist you.
Payment can also be made via manual online bank transfer or bank deposit.
Please find our bank details as follows:-
Beneficiary: Club Twenty-One Retail (Malaysia) Sdn Bhd
Bank: OCBC Bank (Malaysia) Berhad
Account number: 701-110-3555
Kindly transfer the payment to this account. After payment is made, please provide online payment proof along with the order number.
Please note: Manual online bank transfer or bank deposit takes 1 to 2 business days to complete (excludes weekends and public holidays). Hence, your order will be processed once the payment has been verified by the bank on the following business day
You may send these details via email at cs.my@my.club21global.com or WhatsApp at +60 17 962 0128
Payment can also be made via Shopback Paylater (3 installments with 0% interest).
For more info please visit this link: https://shop.club21.my/pages/hoolah-installments
Payment can also be made via Atome (3 installments with 0% interest).
For more info please visit this link: https://www.atome.my/how-it-works
